Privacy policy

Last updated: June 2025

Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use and protect it, and what rights you have as a customer of TQDR. By using tqdr.in, you consent to the practices described in this policy.

Information We Collect

We collect personal information in the following ways:

• Information you provide directly: When you create an account, place an order, or contact us — including your name, email address, phone number, billing address, and shipping address.
• Payment information: Payment details entered during checkout are handled securely by our payment gateway partners. We do not store card numbers or sensitive payment data on our servers.
• Automatically collected data: When you browse tqdr.in, we may automatically collect information such as your IP address, device type, browser type, pages visited, and session duration through cookies and analytics tools.
• Communications: When you contact us via email or phone, we retain that communication for customer service purposes.

How We Use Your Information

The personal information we collect is used solely for the following purposes:

• To process, fulfill, and deliver your orders
• To send you order confirmation emails and shipping updates
• To respond to your queries, returns, or complaints
• To send promotional emails about new collections, offers, or events (you may opt out at any time)
• To improve our website functionality and shopping experience
• To detect and prevent fraudulent transactions or unauthorized access
• To comply with legal obligations under applicable Indian law

Data Sharing

We do not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your information only with trusted service providers who assist us in running our business, including:

• Payment gateway providers (for processing transactions securely)
• Courier and logistics partners (for delivering your orders)
• Email marketing platforms (for sending transactional and promotional emails)
• Analytics tools (for understanding website usage and improving user experience)

All third parties with whom we share data are contractually bound to use it only for the specific purpose authorized by us and to maintain appropriate data security standards.

Cookies

Our website uses cookies — small text files stored on your browser — to enhance your shopping experience. Cookies help us remember your cart items, keep you logged in, understand how customers navigate our site, and personalize your experience. You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website, such as the shopping cart or login functionality.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Order records are retained for a minimum period as required under applicable tax and commerce laws of India. If you wish to have your data deleted, you may contact us and we will action your request within a reasonable timeframe, subject to legal retention requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, loss, or alteration. However, no method of electronic data transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to keep your account credentials confidential and contact us immediately if you suspect any unauthorized activity.

Your Rights

As a customer, you have the following rights with respect to your personal data:

• The right to access the personal information we hold about you
• The right to correct inaccurate or outdated information
• The right to request deletion of your personal data
• The right to withdraw consent for marketing communications at any time
• The right to raise a complaint if you believe your data has been misused

To exercise any of these rights, please email us at Tqdr.in@gmail.com and we will respond within a reasonable time.

Third-Party Links

Our website may contain links to external websites such as social media platforms or partner sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information with them.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, the revised date at the top of this page will be updated. We encourage you to revisit this page periodically to stay informed about how we protect your data. Continued use of our website after any changes constitutes your acceptance of the updated policy.